Learn How to Restore Your Suspended Amazon Account

Amazon never discloses the reasons for removing a seller's privileges, but some common causes include:

  • Poor performance on customer metrics
  • Violation of Amazon's selling policies and restricted products;
  • Adding personal information to product descriptions;
  • Knowingly selling counterfeit items;
  • Operating multiple seller accounts under the same name or business without Amazon's permission and being associated with a previously suspended seller account

Amazon will notify the seller to resolve the issue; if any discrepancy is found. Failure to do so will typically result in suspension.

For sellers who know they are at fault, we recommend acknowledging the issue and clearly stating the steps to rectify it immediately. Those suspended sellers who do not know the source of the issue should communicate to the Seller Performance team that they do not understand why the performance notification was sent and ask for additional details.

You have the right to contest your suspension. However, there is no guarantee that Amazon will reinstate your account. After emailing [email protected], you will not likely hear back from Amazon unless they need more details. To ensure the best outcome, make sure to mail them all the details in a single go. It's also essential to remember that the seller performance team may be incorrect in some instances, so make sure you have ample proof to back up your claims.

It is in your best interest to steer clear of any actions deemed unlawful by Amazon if you wish to have a prosperous, sustained, and carefree selling journey on the platform. Otherwise, you might face a long, difficult path to gaining approval as an active seller.

Establishing an Amazon Seller Central account

Amazon Support offers expert Amazon Seller Central Management Services, specifically designed to help marketplace and third-party sellers develop product detail pages that will increase web visibility, draw in traffic, and consequently increase product sales. For those wanting to register as sellers on Amazon, our experts at Amazon Support are here to help provide multiple available options.

When determining your seller type, you can choose between professional or individual. Professional sellers regularly sell products in larger quantities, while individual sellers offer only a few items.

You can finish the registration process in less than an hour, provided you've got all the essential details required for the registration. This will make the registration process effortless.

Prior to offering your items on Amazon, it is essential not to ignore a few significant administrative matters. These entail:
  • Products that necessitate approval or restricted categorization can be marketed with success.
  • To get started, we need to create your profile.
  • Feedback

Protecting your brand with Amazon Brand Registry.

Searching Seller Central for Brand Registry will lead you to a page where you can submit your application. In order to do so, you'll need to provide information on the criteria you want to use for each SKU as a unique identifier, such as EAN or UPC codes. After selecting the distinguishing factor, the Brand Registry team at Amazon will usually take only a few days to review and approve your application.

After receiving Brand Registry for your brand, you must submit all the related feeds once more. This will secure your content, and Amazon will assign a Global Catalog Identifier (GCID) to all of the specified SKUs of the brands you want to lock down.

When resubmitting your feeds in Seller Central, be sure to verify the error reports. Appropriately allocating a GCID to your products is vital for optimal control of your product listings. To confirm GCIDs are tied to your products, inspect if your product listings possess the following:

  • Brand name.
  • Key features.

Understanding whether GCIDs have been bound to all SKUs of the brands that you want to register in the Brand Registry is important.